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How Can We Help?

Whether you have a question about a poker table, need help with an order, or want guidance choosing the perfect game room piece.

We typically respond within 24 hours
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Email
support@gameroomoasis.com
Within 24 hours
Phone
add business number here
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Chat with our game room specialists during business hours
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Common Questions

Frequently Asked Questions

How long does shipping take?

Most game tables and accessories ship within 1 to 3 business days of placing your order. Transit time is typically 5 to 8 business days depending on your location within the continental U.S.

Do you offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI)?

We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like pool tables and poker tables ship via freight carrier, and our team will coordinate delivery details with you directly.

What is your return policy?

We offer 30-Day Returns on eligible items. If your game table or accessory does not meet your expectations, please review our Return Policy for full details on how to start the process.

Can I exchange a game table for a different model?

We are happy to help with exchanges within our 30-Day Returns window. Contact our team with your order number and the model you are interested in, and we will walk you through the options.

How do I choose between a pool table and a multi-game table?

It depends on your space and how you like to play. A dedicated pool table offers a premium billiards experience with superior playability, while a multi-game table is great for families who enjoy switching between foosball, air hockey, and more in a single setup.

What materials are your game tables made from?

Our tables feature solid wood frames, professional-grade felt, reinforced legs, and premium playing surfaces designed for years of competitive play. Each product page lists the specific materials and dimensions so you can find the right fit for your game room.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Fast Response

Our team aims to reply to every inquiry within 24 hours so your project stays on track.

Secure Shopping

Your payment and personal information are protected with industry-standard encryption at every step.

Quality Craftsmanship

Every game table is built with premium materials designed for years of competitive play and gathering. Owned and operated by Bastion Commerce LLC.

Free Continental Shipping

Most orders ship free within the continental U.S., with careful freight handling for large game tables.